Question 1

Is the free plan really free?

Accepted Answer

Yes. No credit card, no trial timer, unlimited seats and unlimited account integrations. We make money when teams add paid modules as their treasury grows, not from the connect layer.

Question 2

What counts as transaction volume?

Accepted Answer

Settled value flowing through the accounts you've connected to Range. The exact monthly cap on the free plan is being finalized. Get in touch if you operate at scale and we'll tell you where you'd land.

Question 3

Can I add paid modules over time?

Accepted Answer

Yes. The layered structure is designed for it: start with the free Connect tier, add Protect modules when security or compliance tightens, then layer in Reporting and Intelligence as your team grows. Buy what you need, in any order.

Question 4

How is the final price determined?

Accepted Answer

The annual ranges on the pricing page are indicative. Your final quote depends on transaction volume, the modules you select, and the number of entities you operate. Book a demo and we'll walk you through the math.

Question 5

What does Range connect with?

Accepted Answer

Wallets, banks, custodians, and PSPs across fiat and stablecoin rails. Range is rail-agnostic and we add new integrations regularly. Talk to us if a specific connector is mission-critical for your team.

Question 6

Does Range hold custody of my funds?

Accepted Answer

No. Range is a read-and-control layer over your existing accounts and custodians. Funds never leave your custody.

Question 7

Can I get started without talking to sales?

Accepted Answer

The free connect layer is fully self-serve. Connect accounts and see your unified ledger in minutes. Paid modules start with a short discovery call so we can configure them to match your treasury setup.

Question 8

How long does setup take?

Accepted Answer

The free Connect tier is fully self-serve, connect your accounts and see your unified ledger in minutes. Paid modules are activated within minutes of contacting your Account Manager.

Question 9

How do integrations connect to Range?

Accepted Answer

Through official APIs, OAuth, or read-only credentials wherever the provider supports them. Integrations are scoped to the minimum permissions needed, read-only by default, with explicit approval flows for any write actions.

Question 10

What if an integration I need isn't listed?

Accepted Answer

Reach out. We add new connectors regularly and prioritize based on customer demand. You can also build custom integrations against [our API](https://docs.range.org/data-api/api-reference-introduction) for proprietary or internal systems.

Question 11

How long does it take to set up a new integration?

Accepted Answer

Account-level connections (banks, wallets, custodians, exchanges) typically take minutes. ERPs, accounting systems, and custom compliance tools usually need a short configuration session with our team.

Question 12

Does Range have an API for custom integrations?

Accepted Answer

Yes. [Our API](https://docs.range.org/data-api/api-reference-introduction) lets you push transactions, balances, and counterparties from systems we don't yet support natively, useful for in-house tools, regional banks, or specialized infrastructure.

Question 13

Are integration credentials stored securely?

Accepted Answer

Credentials are encrypted at rest and in transit, with workspace-level isolation and scoped, least-privilege access. The same SOC 2 Type II controls that govern the rest of the platform apply here.

Frequently asked questions

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